Support
Among our clients we are known not only for the production of quality equipment, but also with the expertise and speed with which we provide all necessary services for its optimal and long-term use.
Need our help?
Contact our : Technical support
On-Site Services
Commisioning: our technicians ensure proper commissioning of the equipment and are during testing period to validate its correct functioning.
User Training: our specialists conduct mandatory training while putting the equipment in operation. At clients request we conduct additional training at any time necessary.
Check, Adjustments and Calibration: using precise modern methods and instrumentation, we check and tune the equipment to work just as well as at the beginning of its operation.
Periodic Maintenance: if our clients need it, we offer periodic maintenance (cleaning, inspection, repair and replacement of components if necessary). This extends the life of the equipment.
Troubleshooting: these are the efforts of a technician or engineer from PMC to identify a problem and determine the necessary steps for its solving.
Software Upgrades and Modifications: these are upgrades, updates or modifications of existinging functionality to our managing software done on site.
At Our Factory
Consulting clients: representative of PMC can direct customers to the appropriate equipment according to intended use and customer requirements.
Repairs: troubleshooting and repairing of eqipment, sent by clients.
Technical Support: using knowledge and experience, our experts are ready to help and direct in the most effective way, the representatives of customers who have contacted them with technical issues.
Software Modifications: changes and updates to our software tailored to the parameters of a specific type of equipment.